If your Utah city, town, district or school board serves fewer than 50,000 people, the DOJ's ADA Title II web rule requires your website, documents and forms to meet WCAG 2.1 AA by April 26, 2027. Here is what that means and a path that fits a small-entity budget.
Title II covers state and local government. The web rule, published by the Department of Justice in April 2024, sets two deadlines based on the population an entity serves.
Population is measured by the most recent decennial census for the area the entity serves. Special districts use the population of their service area, not their staff count. When in doubt, plan for the earlier standard; the requirement is the same either way.
The standard is the same one private businesses are measured against in ADA web lawsuits. For a public entity it reaches further than the homepage.
Every page on your site: contrast, headings, keyboard access, labeled forms, alt text, captions. Including pages a vendor built for you.
Agendas, minutes, budgets, applications and notices. Scanned PDFs are the most common failure in small-entity audits.
Permit applications, utility bill payment, records requests, meeting sign-ups. Third-party portals you link to are in scope when you use them to deliver services.
If you offer one, it is covered too.
Content you post on platforms you use to communicate with the public needs alt text and captions.
Archived content kept only for reference, pre-existing documents not used for current services, and some third-party content you do not control. The exceptions are narrower than most entities hope.
Small entities don't need an enterprise remediation contract. They need a clear list, a fixed scope and a site that stays compliant after launch.
We scan your site and spot-check your most-used PDFs and forms, then send a plain-language report of what fails and how much work each item is.
A written scope and price that fits procurement: what gets rebuilt, what gets remediated, what gets archived under an exception, and a timeline that lands before April 2027.
You see a working demo of the accessible site before a contract is signed. Builds start at $789, with maintenance plans that keep new agendas and forms compliant.
Tell us who you are and we'll audit your site, your top PDFs and your most-used forms, then send a report you can take to your council or board. No obligation.
Request received.
We'll audit your site and send a report to the email you gave us, usually within three business days. Need to move faster for a council date? Book a call.
If you're a state or local government entity, yes: cities, towns, counties, school districts, special service districts, libraries, transit. Under 50,000 people served means April 26, 2027. Larger entities had until April 24, 2026.
WCAG 2.1 Level AA for web content and mobile apps, with limited exceptions for archived content, certain pre-existing documents and third-party content you don't control.
Yes. Agendas, minutes, applications and permit forms are usually in scope. The archived-content exception only covers documents kept for reference and not used for current services.
No. Overlays sit on top of the code. They don't change the HTML, PDFs or forms the rule measures, and they haven't held up as a compliance defense.
Title II is enforced by the DOJ and through private complaints. A resident who can't read the agenda or pay a bill online has a complaint on the deadline date. Showing a documented plan and progress is far better than showing nothing.
Sometimes. Ask them for a WCAG 2.1 AA conformance report for your actual site, not the platform's marketing page. Our free audit gives you an independent list to hold them to either way.
This page is a plain-language summary, not legal advice. The rule itself is at ADA.gov; confirm your entity's obligations with counsel.
Know what fails, what it costs to fix and how long it takes, in time to put it in next year's budget.